Privacy Policy

Privacy Policy

Last Updated:: 2026-04-06 18:35

Privacy Policy

Last updated: 06/04/2026


1. Company Information :

This website and platform, WhatsValley, is operated by Network Valley, an individual business registered in France.

Company name: Network Valley

Address: 30 A Rue Henri IV, 30000 Nîmes, France

Website: https://whatsvalley.com

Email: contact@whatsvalley.com

Network Valley provides a SaaS platform that allows businesses to use the WhatsApp Business API to communicate with customers, manage conversations, and automate messaging.


2. Data We Collect :

We may collect and process the following information:

  1. Name and business information
  2. Email address and phone number
  3. WhatsApp Business Account information
  4. Phone numbers of message recipients
  5. Message content sent and received through WhatsApp
  6. Login and usage activity on the platform
  7. IP address and browser information
  8. Billing and subscription information

We only collect data necessary to provide our services.


3. How We Use Data :

We use collected data to:

  1. Provide WhatsApp messaging services
  2. Allow users to send and receive messages
  3. Provide automation and messaging tools
  4. Manage user accounts
  5. Provide customer support
  6. Improve and secure our platform
  7. Comply with legal obligations

We do not sell personal data.


4. WhatsApp and Meta Platforms :

Our platform uses the WhatsApp Business API provided by Meta Platforms.

By using our platform, users understand that:

  1. Messages are transmitted via WhatsApp infrastructure
  2. Meta may process data according to their own privacy policies
  3. We act as a technology provider enabling messaging services on behalf of our clients

We only use WhatsApp data to provide messaging services and platform features.


5. Data Storage and Security :

We implement appropriate technical and organizational security measures including:

  1. Secure servers
  2. Encrypted connections (HTTPS)
  3. Authentication and access control
  4. Monitoring and security updates

We retain data only as long as necessary to provide services and comply with legal obligations.


6. Data Sharing :

We do not sell or rent personal data.

We may share data only with:

  1. Meta / WhatsApp for message delivery
  2. Hosting providers and infrastructure services
  3. Payment providers
  4. Legal authorities if required by law

7. GDPR Rights :

Under the General Data Protection Regulation (GDPR), users have the right to:

  1. Access their data
  2. Correct their data
  3. Request deletion of their data
  4. Restrict processing
  5. Data portability

To exercise these rights, contact:

contact@whatsvalley.com


8. Data Deletion :

Users may request deletion of their data and account by contacting:

contact@whatsvalley.com

We will process data deletion requests within a reasonable time.


9. Contact :

For any privacy-related questions:

Network Valley

30 A Rue Henri IV

30000 Nîmes – France

Email: contact@whatsvalley.com